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How to connect Google Contacts to WhatsApp
WhatsApp shows the contacts on your phone, but doesn’t let you ask questions of your Google contacts. With Ugo, an AI assistant with its own WhatsApp number, you sign in with your Google account on the portal and ask it in the chat for the number, email or address of whoever you need. Ugo reads your contacts but never changes them.
Why connect Google Contacts to WhatsApp
You need a supplier’s email while you’re in the car, or the mobile of a client’s purchasing manager: your contacts have it, but searching on your phone, among duplicates and half-written names, is a waste of time.
By connecting Google Contacts to WhatsApp with Ugo, a name is all it takes: “Paul Walker’s mobile?”, “who do I know at Taylor Engineering?”. And when you ask Ugo to write to someone, it takes the right address or number from your contacts itself.
How to connect Google Contacts to WhatsApp, step by step
It takes a few minutes. You do the first two steps only once, then you connect as many apps as you like.
- 1
Create your Ugo account
Sign up at app.ciaougo.com with your email and password and enter your company name.
- 2
Link your WhatsApp
In Settings → WhatsApp, generate a code and send it in a chat to Ugo’s number: from then on Ugo recognises your number.
- 3
Switch on Google Contacts
On the Ugo portal, open Skills and tap Connect on the Google Contacts card.
- 4
Sign in with Google
Choose your Google account and allow Ugo to read your contacts. Access is read-only.
- 5
Message Ugo on WhatsApp
Ask for a contact’s number in your chat with Ugo: if it sends it to you, the connection works.
What you can do with Google Contacts on WhatsApp
Who you know at a company
Ask for all your contacts at a company, with role, phone, email and address.
Write to someone using just their name
With the Email skill or your WhatsApp Business switched on, Ugo takes the address or number to write to from your contacts.
Recognise a number
A number you don’t recognise just called you? Ask Ugo whose it is: it looks for it among your contacts.
The first messages to send
- Paul Walker’s mobile?
- Who do I know at Taylor Engineering?
- Whose number is 07700 900123?
Who do I know at Taylor Engineering?
You’ve got 2 contacts at Taylor Engineering: • Paul Walker, purchasing: +44 7700 900123, paul.walker@taylorengineering.co.uk • Sarah Hughes, accounts: sarah.hughes@taylorengineering.co.uk
Email Paul: I’ll drop by tomorrow at 10 with the samples
Sending to paul.walker@taylorengineering.co.uk: “Hi Paul, I’ll drop by tomorrow at 10 with the samples. See you then.” Shall I send it?
What Ugo doesn’t do (yet)
- It doesn’t create, change or delete contacts: the skill is read-only.
- It searches the contacts saved in your Google contacts, not the Google Workspace directory of your colleagues.
- It doesn’t read your phone’s contacts unless they’re synced with your Google account.
Other ways to connect Google Contacts to WhatsApp
Ugo isn’t the only option. Here are the most common alternatives, and when they make sense.
Your phone’s contacts
If your phone syncs contacts with Google, WhatsApp already shows them, but to find an email or who works at a company you have to open the Contacts app.
Google Contacts on the web or in the app
It’s the right place to add and correct contacts, which Ugo doesn’t do, but to search you have to leave WhatsApp.
A CRM
If contacts need to be shared with the team and updated often, a CRM is a better fit than an address book. Ugo also connects to HubSpot, Odoo, Zoho CRM and Agile CRM.
Questions about Google Contacts and WhatsApp
Can I connect my Google contacts to WhatsApp for free?
Google and WhatsApp don’t offer a way to query your contacts from the chat. Ugo costs €50 a month per person (or €550 a year), excl. VAT, with Google Contacts and every other app included.
Can Ugo change my Google contacts?
No. The skill is read-only: Ugo finds numbers, emails and addresses, but doesn’t create, change or delete contacts.
Can my colleagues see my contacts too?
No. Google Contacts is a personal skill: you connect it with your own account and only you can ask Ugo about your contacts.
Does Ugo read the contacts saved on my phone?
No. Ugo reads the contacts in your Google account, not your phone’s. If your phone syncs contacts with Google, you’ll find them there too.
More guides: Contacts
Who uses Google Contacts
Connect Google Contacts to WhatsApp
Create your account, link your number and switch on Google Contacts from the portal. Every app is included in the subscription.
