Requests arrive at all hours
Customers message you when it suits them: in the evening, at the weekend, while you’re with another customer.
Why use Ugo?
Because more and more work requests arrive on WhatsApp, and handling them is hard and time-consuming. Every message has to be read, understood, looked up in your tools and answered. Ugo does the repetitive part for you, both when you’re working and when customers message you, and leaves you only the decisions.
WhatsApp has become the de facto work channel: customers use it to ask for appointments and quotes, colleagues send photos and voice notes, suppliers warn you about delays. It’s convenient for whoever is writing. For whoever receives it, though, every message is a small job: open the calendar, find the email, dig out the file, reply.
You know the result: messages that pile up, replies dashed off in a hurry, evenings spent catching up. That’s why we created Ugo: to bring the tools you need to reply into WhatsApp, so the right answer takes one tap rather than ten minutes.
The problem
Handling work on WhatsApp today costs more than it seems.
The answers are somewhere else
To reply you need your calendar, your email, the quote file, the CRM. None of that is in WhatsApp.
Things get lost
A message read in a rush and not noted down turns into a customer left waiting, a missed appointment, a lost opportunity.
Time slips away
A few minutes per message, dozens of messages a day: hours of work that nobody sees and nobody pays for.
What changes with Ugo
The same WhatsApp, with your tools inside it.
Replies in one tap
Ugo searches your tools and drafts the reply. You read it and tap “Confirm”.
Read moreCustomers looked after even when you can’t
Automations reply, ask the right questions and only let you know when they need to.
Read moreYour habits stay the same
No new app: you use WhatsApp and the tools you already have, connected in a few minutes.
Read moreYou stay in control
Every important action waits for your OK. Data stays on servers in Frankfurt and Ugo only sees what you connect.
Ten minutes become ten seconds
A typical request: without Ugo you open your email, look for the file and attach it. With Ugo it’s one message.
Robinson is asking for the warehouse quote again, can you resend it?
I’ve found “Robinson warehouse quote rev2.pdf” on Drive, dated 3 October. I’ll send it to Paul Robinson on WhatsApp from your number: “Hi Paul, here’s the quote again. Any questions, just let me know.” Shall I send it?
Stories of time won back
Trades where WhatsApp messages weigh heaviest.
Block and property managers
For block and property managers: residents’ reports collected from your WhatsApp Business, AGMs and notices in your diary, contractors and repairs followed up, every building’s documents in order.
Read moreSales agents
For independent sales agents and reps working for one or several principals: visit rounds, orders, follow-ups and principals’ CRMs run from WhatsApp, by voice as soon as you park.
Read moreElectricians
For electricians and electrical contractors: call-outs and site visits in your diary, quotes and installation certificates in order, customers updated from your WhatsApp Business, even by voice from the van.
Read moreMedical specialists
For consultants and specialists in private practice: appointments in your diary across several clinics, bookings from your WhatsApp Business with Automations, patient reminders and practice documents within reach of a chat.
Read moreBabysitters and nannies
For babysitters and nannies who work for several families: shifts, messages to parents, routes between school and activities and hours worked, all from WhatsApp.
Read moreYouth football coaches
For grassroots football coaches and club organisers: team selections, pitches, tournaments, away fixtures and playing time, from mini-soccer at U7 to 11-a-side.
Read more
The tools that save the most time
The ones to switch on first.
Questions about why to use Ugo
Isn’t WhatsApp Business with automatic messages enough?
Greeting and away messages always reply with the same line. Ugo reads the request, uses your tools and does what you would do: books the appointment, sends the right document, lets the right person know.
How much time does it save?
It depends on how many messages you handle and what people ask you. The biggest saving comes from repetitive requests, such as appointments, documents and information, which Ugo prepares in a few seconds.
Is it safe to let artificial intelligence handle my messages?
Ugo doesn’t act on its own: important actions wait for your “Confirm”, and in automations you decide which steps need your OK. It only replies to verified numbers and only accesses the tools you connect.
Is it worth the cost?
Ugo costs €50 a month per person, excluding VAT. If it saves you even one hour a week, it usually pays for itself. You can try it and cancel whenever you like.
Reply better, in less time
Connect your tools and leave the repetitive side of your messages to Ugo. The decisions stay yours.
