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The Ugo brand, ready to use

Logo, colours, typefaces, illustrations and tone of voice: everything you need to talk about Ugo the right way. For journalists, partners, resellers and agencies.

Who Ugo is

The colleague who works for you, on WhatsApp.

Working days are full of small things: an email to send, a meeting to move, a customer to call back. Ugo takes care of them. You write, it does: from the chat you already use, just as you would with a colleague. And before acting, it always asks you to confirm.

Concrete

Gets to the point. Talks about real appointments, emails and customers, with names and times.

Reliable

Shows what it is about to do and waits for your OK. Does what it says.

Down to earth

Writes like a chat: short sentences, everyday words.

Discreet

Works behind the scenes and only writes when it really matters.

Colours

A blue that builds trust, a yellow that says hello

Blue and paper do most of the work. Yellow works because it is rare: one highlighted word, a bubble, a shape in an illustration.

Ugo Blue

Text, logo, primary buttons

#1E2A5A
RGB 30 · 42 · 90

Ciao Yellow

Bubble, highlighter, accents

#FFB01F
RGB 255 · 176 · 31

Paper

The background of every page

#F6F5F4
RGB 246 · 245 · 244

Chat Sky

Illustrations, light, charts

#62AEF0
RGB 98 · 174 · 240

Coral

Warnings and errors only

#F64932
RGB 246 · 73 · 50

Night

Deep backgrounds

#02093A
RGB 2 · 9 · 58

Typefaces

A sans-serif to speak plainly, a serif to tell stories

Inter for headlines, interface and short copy. Source Serif 4 for subtitles and storytelling. Both free, on Google Fonts.

Headlines and interface

Inter

You write, it does. And before acting, it asks you to confirm.

Subtitles and storytelling

Source Serif 4

You write, it does. And before acting, it asks you to confirm.

Inter and Source Serif 4 are released under the SIL Open Font License.

Illustrations

Real people, drawn in one line

A thin blue line, a few yellow objects, a sky-blue head. They show people at work, relaxed: the time Ugo gives back.

The illustrations are licensed to Bagubits and are not included in the kit. If you need them for an article or a project with us, get in touch.

Tone of voice

Ugo talks like a capable colleague

Direct, kind, concrete. And it never does anything without asking. Four rules, each with an example to follow and one to avoid.

01Concrete, not vague

You’ve got 3 appointments tomorrow: the first at 9:30 at Smith & Sons.

Here is an optimised overview of your day.

02Short, like a chat

Done. I’ll remind you on Monday at 9.

Your request has been successfully processed and the reminder has been set.

03Kind, not servile

Hi James! I’ve drafted the reply, want to have a look?

Dear valued user, it would be my utmost pleasure to assist you!

04Transparent, always

Here’s what I’ll do: email James Smith. Shall I go ahead?

I’ve already emailed all your customers.

Downloads

Download only what you need

Every file is ready to use: vectors for print, transparent PNGs for the web, JPGs for social media.

Brand book

The full guidelines in 30 pages: logo, colours, typefaces, illustrations, voice, examples.

PDF · 9.9 MB

Download the PDF

Logos

Logo and symbol in colour, reversed, blue, black and white. SVG, PNG and JPG.

ZIP · 1.3 MB

Download the logos

Icons and favicons

The app icon in square, rounded and round, the profile picture and the web favicons.

ZIP · 203 KB

Download the icons

The whole brand, in one file

Brand book in English and Italian, logos, symbol, icons, favicons and colours: the complete kit, with instructions for using it.

Download the full kitZIP · 16.5 MB

Need a format you can’t find, or want to use Ugo in a project? Get in touch

Works with

Do the maths

Fewer subscriptions, more time for work

Ugo does the job of several apps at once, and above all it gives you back the minutes you spend today on your diary, email, CRM and meeting notes.

Subscriptions you no longer need

€85 to €175

a month, at typical market prices for one person.

Ugo: €35 a month, everything included

Meeting transcription

Record the call, Ugo transcribes it and gives you the to-dos.

€15–€30/month

WhatsApp chatbot

With automations Ugo answers customers on your own number.

€40–€100/month

Appointment booking

Customers book with Ugo, straight into your real calendar.

€10–€20/month

AI chat assistant

The same help, but with your own tools and on WhatsApp.

€20–€25/month

What the time it gives back is worth

Choose what an hour of your work is worth: Ugo does the rest of the maths.

€/h

Indicative estimate on 20 working days a month; Ugo costs €35 a month per person, excluding VAT.

Writing up meeting notes

Tap REC, and when the meeting ends you have the summary and the to-dos with owner and due date.

If you save 35 minutes a day

by the end of the month you’ve saved

€583

in a year: €7,000Ugo pays for itself in 2 working days

Only with Ugo

It knows your customers as well as you do

Three things a plain chatbot does not do: Ugo remembers who your contacts are, how they feel and how they like to be spoken to.

Mood over the last weeks

  • ECEmma ClarkeClarke Interiors🤩
  • JWJames WalkerWalker & Co😠
  • OHOliver HughesHughes Studio😊

A smart address book

Every contact has a mood, read from their messages: see at a glance who is happy, who is cooling off and who needs a call right now.

James Walker

Hi, did you see my email about the quote?

Ugo · Just for you

Who:
Owner of Walker & Co, restaurants, customer since 2023
Latest:
On Tuesday he asked for a discount on the rental, still unanswered
Open:
Quote for 3 machines, £3,600, expires Friday

A whisper in your ear

When a contact writes to you, Ugo privately sends you who they are, what they do, your latest exchanges and open deals. You answer already prepared.

James Walker😠 Annoyed

I have been waiting two weeks, I am starting to think about changing supplier.
🎚️ Tone: reassuring and concrete
You are right James, sorry for the wait. I confirm the 10% discount and will send you the updated quote by 5pm today.

The right tone for every customer

Ugo writes replies in that customer’s tone and current mood: reassuring with the worried, straight to the point with those in a hurry.