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The app for babysitters and nannies that works on WhatsApp

Three families, hours that change every week, school pick-ups, swimming and French club. Ugo keeps the calendar of your shifts, messages parents from your WhatsApp Business once you confirm and logs the hours you’ve worked, while you look after the children.

Looking for an app for babysitters and nannies that doesn’t make you learn yet another program? Ugo is an assistant that lives on WhatsApp, the same place where you already talk to the families. If you babysit or nanny for more than one household, you know the real job is being with the children, but around it there’s constant organising: shifts to fit together, early finishes, the nativity play, Sophie’s dentist appointment, the mum asking whether you can stay until eight.

Ugo reads your Google or Outlook calendar, finds the free slots and creates new shifts when a family asks for one. It tells you how long it takes from school to the pool with the traffic right now, drafts your messages to parents and sends them from your WhatsApp Business number only after you’ve tapped Confirm. At the end of the week it adds up the hours you’ve worked for each family, reading them from your Excel sheet.

When children are involved, care matters, and Ugo is built that way: it only answers your verified number, the data stays on servers in Frankfurt and it does nothing without your confirmation. Important information, such as who is allowed to collect the children or the parents’ instructions, stays in the documents you agree with them, and Ugo only reads them when you ask.

What makes a babysitter’s day complicated

Time with the children is the lovely part. It’s everything else that piles up in the chats.

Shifts scattered across three chats

The Clarks message you on Monday, the Patels on Sunday evening, Mrs Hughes at the last minute. Working out who needs you, when and until what time means scrolling through endless conversations.

Tight journeys between school and clubs

School finishes at 15:15, swimming starts at 15:45 on the other side of town, and the little brother needs collecting from nursery. With traffic or buses, getting it wrong by a quarter of an hour means a child waiting at the gate.

Hours to add up at the end of the month

Staying an extra half hour is normal; remembering it thirty days later isn’t. If the hours aren’t written down straight away, settling up with the family gets awkward for everyone, even when nobody’s in the wrong.

Messages to parents, always in a rush

Letting them know you’ve arrived, that lunch went well, that tomorrow they need their PE kit. Writing it properly while holding a four-year-old’s hand is far from easy.

How to use the babysitting app every day

Four typical situations, sorted with a message or a voice note.

Fitting in a new shift

A family asks for Thursday afternoon. Ugo checks your calendar, tells you whether you’re free and, if you confirm, creates the appointment with the address and times. That way you never promise the same afternoon to two different families.

Skills used

Ugoonline
  1. 🎤 Voice message (0:14)

  2. Got it: Mrs Patel is asking for Thursday from 16:00 to 19:30 for Max and Grace. On Thursday you already have: • 7:45–8:45 school run, the Clarks The afternoon is free. Shall I create “Patel – Max and Grace” on Thursday 16:00–19:30, 12 Mount Street?

  3. Confirm

  4. Done, it’s in your calendar. Would you like me to let Mrs Patel know too?

The right route between school and the pool

Before you set off, ask how long it takes from school to the pool, on foot or by bus. Ugo uses live traffic and tells you how to get there without rushing, even with the little one in the buggy.

Skills used

Ugoonline
  1. I leave St Mary’s Primary at 15:15 and swimming at the leisure centre on Park Road starts at 15:45. Can we make it on foot?

  2. On foot it’s 2.1 km, about 28 minutes: you’d arrive at 15:43, cutting it fine. Alternatives: • Bus 14 from the stop outside the school: 12 minutes plus 4 on foot, arriving around 15:35 • By car with current traffic: 9 minutes, plus parking The 14 is your best bet.

Updating parents from your WhatsApp Business

Tell Ugo what you want to say: it writes it clearly and sends it from your WhatsApp Business number to the right mum or dad, only after you confirm. Perfect for practical updates: arrivals, pick-ups, things to get ready.

Skills used

Ugoonline
  1. Tell Leo’s mum we’re home, he’s had his snack and tomorrow he needs his PE kit

  2. Here’s the message for Charlotte Wood: “Hi Charlotte, we’re home. Leo has had his snack and is playing now. He needs his PE kit tomorrow. See you later!” Shall I send it from your WhatsApp Business?

Hours worked, already added up

Every evening you tell Ugo how many hours you did and for whom: it adds a row to your Excel sheet on OneDrive. At the end of the month you ask for the total per family and the figures are ready, with nothing to reconstruct from memory.

Skills used

Ugoonline
  1. Today Clarks 7:45–8:45 and 16:00–19:30

  2. I’ll add two rows to the “Hours 2026” sheet, October tab: • 12/10 – Clark – 7:45–8:45 – 1 h • 12/10 – Clark – 16:00–19:30 – 3.5 h Shall I go ahead?

  3. Confirm

  4. Done. You’re on 31.5 hours with the Clarks for October.

A typical babysitting day with Ugo

From breakfast in someone else’s kitchen to getting home in the evening, here’s where it lends a hand.

  1. 7:15

    Scheduled task: Ugo sends you the day’s shifts with addresses and times, family by family.

  2. 8:50

    After dropping the Clark children at school you send a voice note: “Grace’s mum is asking about Friday evening, am I free?”. Ugo checks your calendar and tells you.

  3. 12:30

    On your break you ask it to read the nursery’s email about shorter hours next week: it sums it up in three lines.

  4. 15:50

    Before pick-up you ask for the route from school to the French club: bus or on foot, with real journey times.

  5. 18:10

    You have a message sent to mum from your WhatsApp Business: you’re home, homework done, bath at seven.

  6. 20:00

    You dictate the day’s hours and Ugo adds them to your Excel sheet. On Friday evening it sends you the week’s summary.

A nanny’s tools, connected to Ugo

You don’t need special babysitting software: the tools you already use are enough.

Your shift calendar

Google Calendar or Outlook, with one appointment per shift, the family’s name and the address. Ugo finds free slots and creates new shifts; to move one that’s already booked, you change it yourself in the calendar.

Your hours sheet in Excel

A file on OneDrive with a tab per month and columns for date, family, times and hours. Ugo adds the rows and works out the totals when you ask, so settling up with parents is transparent.

A file for each family on Drive

One document per household: address, school, activities, who can collect the children, instructions agreed with the parents. Ugo reads it when you need it and only works in the folder you choose.

Your WhatsApp Business number

If you have a work number separate from your personal one, connect it: Ugo sends messages to families from there, always after you confirm. It doesn’t read your personal chats.

FAQ about the app for babysitters and nannies

What’s the best babysitting app for organising shifts and families?

It depends on how many families you work for. With one, a shared calendar is enough; with three or four you need something that keeps shifts, messages and hours together. Ugo isn’t another app to install: it works on WhatsApp and uses your Google Calendar or Outlook, so you see your shifts where you already keep them and organise them with a message or a voice note.

How do I keep track of my hours as a babysitter?

Write your hours down on the day, with date, family, start and finish, and keep a monthly total: it’s the simplest way to avoid disagreements. An Excel sheet is enough. With Ugo you dictate your hours at the end of the day and it adds the rows to the file on OneDrive; whenever you like, it gives you the total per family and per month.

Do babysitters need to be Ofsted registered?

Babysitting in the family’s own home doesn’t usually require registration, but home childcarers can join the voluntary part of the Ofsted Childcare Register, which lets parents pay through Tax-Free Childcare. If a family employs you regularly as a nanny, they may need to act as your employer with HMRC; check the official guidance on GOV.UK for your situation. Ugo doesn’t handle payments or paperwork, but the record of hours it keeps for you helps when agreeing what’s owed.

Is the data about the children I look after safe?

It’s right to ask. Ugo only answers verified WhatsApp numbers, keeps data on servers in Frankfurt and only works in the Drive folder you choose. Voice notes are transcribed and the audio isn’t kept. A good principle, with or without Ugo: keep only the information you need and that parents have given you for that purpose, such as school, times and emergency contacts.

Can I message parents without using my personal number?

Yes, if you have a WhatsApp Business number just for work. Ugo drafts the message and sends it from that number after you confirm. If the parent hasn’t messaged you for more than 24 hours, WhatsApp requires a fixed template, so the message goes out as “Message from Anna (Anna’s Babysitting): …” followed by your text.

How much does Ugo cost for a babysitter?

€50 a month or €550 a year, excl. VAT, with every skill included: calendar, email, Drive, Excel, maps and WhatsApp Business. There are no tiers based on the number of families or messages. If at first you only need the calendar and messages, the price is the same: you switch on the other skills when you need them.

Fewer chats to chase, more time with the children

Connect your calendar and WhatsApp Business in a few minutes and try Ugo with next week’s shifts.

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